FREQUENTLY ASKED QUESTIONS

How long will it take to receive the ordered products?

We aim to have our products delivered to you within 24 hours of your order/purchase.
The ordered products will be delivered to you with a delivery note and an invoice for the payment made.

Are the products from Macedonia?

Yes, the products you can order are produced in Macedonia, from fruit produced in Macedonia.

Can I return the ordered product?

We provide product returns and refunds only for products purchased and paid for from Organauts.com. In case of returning the products, the buyer is obliged to indicate a justified complaint to Organauts DOO in the Contact Center at tel. , mob:  or in writing via e-mail:

CONTACT US FOR ANY QUESTIONS